Easgate Ford FAQ Centre

Answers to the most common questions about buying, leasing, trading in, and owning your Ford at Eastgate Ford. Established in 1957, Eastgate Ford is Hamilton’s oldest and largest Ford dealership. Visit us at 350 Parkdale Ave N, Hamilton, ON, L8H 5Y3, call us at (905) 547-3211, or contact our team for anything not covered below.

Buying a Ford

Guidance on choosing, financing, and purchasing your next Ford.

Why should I buy a Ford?

Ford builds a lineup for almost every need. You can choose from trucks like the F-150, Super Duty, Ranger, and Maverick, SUVs like the Bronco, Bronco Sport, Explorer, Expedition, and Escape, the Mustang and the all-electric Mustang Mach-E, and Transit vans for work. Eastgate Ford also carries specialty vehicles such as Roush and Shelby models. Browse our current new inventory.

Should I buy or lease my next Ford?

Buy if you plan to keep the vehicle for many years and want to own it outright with no mileage limits. Lease if you prefer a lower monthly payment and a new Ford every few years. Buying builds equity and ends your payments once the loan is paid off. Leasing keeps you in a vehicle that stays under warranty and lets you upgrade more often. See current offers on our New Vehicle Specials page or speak with our team to match a plan to your budget.

Can I shop for a Ford online?

Yes. You can browse new and pre-owned inventory, book a test drive, and get your trade-in value online. If you have ordered a new Ford from the factory, you can follow its progress with Ford Vehicle Order Tracking. Contact us to get started.

What is a Ford Certified Pre-Owned vehicle?

Pre-owned vehicles with a CPO Eligible sticker can be certified at your request. Certification includes a 172-point inspection by our Ford-trained technicians, 24/7 roadside assistance across Canada and the US, and preferred financing rates. Gold Certified vehicles come with a 24-month / 40,000 km warranty and Blue Certified vehicles with a 6-month / 10,000 km warranty, depending on the vehicle’s age and mileage. Learn more on our Certified Pre-Owned page.

How do I get financing approved?

Our team arranges financing and leasing on new and pre-owned vehicles. Call us at (905) 547-3211 or contact us online to start your application, and bring details of any trade-in so its value can be factored into your deal. You can also add protection products such as an extended warranty or tire and rim coverage. See our Finance and Protection page.

Leasing a Ford

How Ford leasing works at Eastgate Ford and whether it fits your driving needs.

How does Ford leasing work?

Leasing is similar to renting a Ford for a set term, usually 24 to 60 months, with a fixed monthly payment. You drive the vehicle during the term, stay within an agreed mileage limit, and return it at the end, or buy it if you choose. Because payments cover the vehicle’s depreciation during the term rather than its full price, lease payments are usually lower than finance payments. Contact us to compare options.

What are the benefits of leasing a Ford?

Leasing lets you drive a new Ford every few years, usually for a lower monthly payment than buying, and keeps you in a vehicle that stays under warranty for most of the term. You get the newest technology and safety features with each lease and avoid concerns about negative equity. Check current lease offers on our New Vehicle Specials page.

What happens at the end of my lease?

At lease end you have three options: return the vehicle, lease a new Ford, or purchase the vehicle you leased. If you return it, the vehicle should be within the agreed mileage and in reasonable condition. Our team can review your choices before the term ends so the transition is easy. Contact us to plan ahead.

Is there a mileage limit on a Ford lease?

Yes. A lease includes an annual mileage allowance set at signing, and going over it can result in a per-kilometre charge at lease end. If you drive a high number of kilometres each year, let us know up front so we can set an appropriate allowance or discuss whether financing suits you better.

Can I lease a Ford with a trade-in?

Yes. The value of your current vehicle can be applied toward a new Ford lease, which can lower your monthly payment or reduce the amount due at signing. Get your vehicle’s value on our Trade-in Value page and we will factor it into your lease.

Trading In Your Vehicle

What to expect when you trade in your current vehicle at Eastgate Ford.

Can I trade in a vehicle that is not a Ford?

Yes. Eastgate Ford accepts trade-ins of all makes and models, not only Fords. We keep a wide selection of pre-owned vehicles on our lot, and we would rather add to it by buying your current vehicle when you purchase your next one. Start on our Trade-in Value page.

How is my trade-in value determined?

Your trade-in value is based on the vehicle’s year, make, model, mileage, condition, service history, and current market demand. Get an estimate with the online tool on our Trade-in Value page, then our team inspects the vehicle to confirm the final value. Because we buy directly from you instead of at auction, we can afford to pay top dollar.

Can I trade in my vehicle from home?

Yes. Through our Trade In at Home program you can start your trade-in online without visiting the dealership first. Contact us if you have any questions about the process.

Can I trade in a vehicle I still owe money on?

Yes. If you still have a loan or lease balance, we can appraise the vehicle and apply its value toward what you owe. If the trade-in value is higher than the remaining balance, the difference goes toward your new vehicle. If it is lower, the remaining amount can be included in your new financing. Bring your current loan or lease details so we can calculate the numbers.

What should I bring when I trade in my vehicle?

Bring your vehicle ownership, all keys, your loan or lease details if you still owe money, and any service records you have. Service records help us understand the vehicle’s history and give you an accurate value. Contact us to book a time.

Parts & Tires

Genuine Ford parts, tires, accessories, and protection from our Parts Department.

Do you sell tires?

Yes. Use our Tire Center to search for tires by vehicle or by tire size. Eastgate Tire & Accessories is open Monday to Friday from 8:00 AM to 5:00 PM, and our team can help you choose the right tires for your Ford.

Can I order genuine Ford parts?

Yes. Our Parts Department is the largest in Hamilton, with five delivery vehicles on the road. We stock Genuine Ford and Motorcraft parts for your car, truck, van, or SUV. Shop our Online Parts Store, send a request through our Order Parts page, or call Parts directly at (905) 547-2521.

Can I buy accessories for my Ford?

Yes. From running boards to tonneau covers, our Parts Department has accessories made for your Ford. Browse the Ford Accessories catalogue or call Parts at (905) 547-2521 for availability and pricing.

Do you offer paint protection?

Yes. We offer Clearshield Pro paint protection film, a clear urethane film that protects the most exposed areas of your paint from stone chips, road debris, and bug stains. Ceramic coating and interior protection are also available. See our Finance and Protection page for details.

What are the Parts Department hours?

The Parts Department is open Monday to Thursday from 7:30 AM to 6:00 PM, Friday 7:30 AM to 5:30 PM, Saturday 8:00 AM to 1:00 PM, and is closed Sunday.

General Dealership Questions

About Eastgate Ford, our location, hours, and how to reach us.

Why choose Eastgate Ford?

Eastgate Ford has served Hamilton since 1957 and is the city’s oldest and largest Ford dealership. It is a complete automotive centre, with new and pre-owned vehicles, specialty vehicles, a Service Department with Ford-certified technicians, Hamilton’s largest Parts Department, a dedicated commercial service area, and a Collision Centre on site. At every service visit, our team completes a complimentary inspection and gives you a Vehicle Report Card.

Do you service commercial vehicles?

Yes. Our commercial service area has 16 dedicated bays and 9 heavy-duty hoists that can lift up to 72,000 lbs. We handle front-end alignments, tire changes and balancing, glass replacement including mobile glass service, and yearly commercial trailer safety inspections. Learn more on our Commercial Service page.

How do I book a service appointment?

You can book a service appointment online or call us at (905) 547-3211. You can also check for service recalls on your vehicle before your visit.

How can I contact the dealership?

Call us at (905) 547-3211, call Parts directly at (905) 547-2521, or email info@eastgateford.com. The dealership is at 350 Parkdale Ave N, Hamilton, ON, L8H 5Y3. Visit our Contact Us page to send a message or get directions.

What are your hours of operation?

Sales is open Monday to Thursday 9:00 AM to 7:00 PM, Friday and Saturday 9:00 AM to 5:00 PM. Service is open Monday to Thursday 7:00 AM to 6:00 PM, Friday 7:00 AM to 5:30 PM, and Saturday 8:00 AM to 1:00 PM. Parts is open Monday to Thursday 7:30 AM to 6:00 PM, Friday 7:30 AM to 5:30 PM, and Saturday 8:00 AM to 1:00 PM. Eastgate Tire & Accessories is open Monday to Friday 8:00 AM to 5:00 PM. The Collision Centre is open Monday to Friday 7:30 AM to 5:00 PM. All departments are closed Sunday.

Contact Eastgate Ford

Have a question we did not cover, or are you ready to find your next Ford? Our team is here to help with buying, leasing, trade-ins, parts, service, and more.

Address: 350 Parkdale Ave N, Hamilton, ON, L8H 5Y3

Sales & Service: (905) 547-3211
Parts: (905) 547-2521
Email: info@eastgateford.com